Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Behavioural problems are very common in dogs and can be frustrating for both the pet owner and the dog. Some problems can be fixed easily (house training issues, lack of exercise issues) as long as they are identified early, and a plan of action is formed and followed by the owner. Other behaviour problems require a committed owner working in conjunction with their veterinarian and dog trainer. More serious behaviour issues require more specialized assistance with the help of a veterinary behavioural specialist.
The first step with any behaviour issue is to speak with your veterinarian about the problem. The veterinarian will assess the situation and decide initial steps to a behaviour modification plan. This may involve a change in the daily activities, or the recommendation to work with a knowledgeable experienced dog trainer, or the addition of medications, or some combination of all of these things. Some behaviour issues require assessment by a veterinarian who specializes in behaviour issues. As always, the first step is to speak with your local veterinarian about the problem.
Will my pet insurance policy cover the cost of consultation?
Pet insurance policies are quite variable so that depends on the type of coverage you have purchased. If you have questions about pet insurance and behaviour issues, you should review the paperwork provided by the insurance company or contact the insurance company directly about your question.
What to expect after the consultation?
Once a behaviour modification plan has been decided, it is very important to stay in contact with our hospital. Communication is critical to achieving the desired effect of the modification plan. Regular updates will help us monitor and assess how well the dog is responding to the plan.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours: Monday, Tuesday and Thursday: 8 am - 6 pm Wednesday: 8 am - 7 pm Friday: 8 am - 4 pm Saturday & Sunday: Closed
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!