We remain open to provide urgent care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Urinalysis is an important diagnostic tool for many diseases. Urine testing is typically the first step in diagnosing a simple urinary tract infection to more complicated systemic illnesses, such as diabetes, kidney disease, and Cushing’s disease. Fecal analysis (or poop analysis) is an important tool for detecting intestinal parasites in dogs. Intestinal parasites can cause poor health in dogs and are a major cause of diarrhea, abdominal pain, and vomiting.
We recommend routine fecal examinations because parasites are contagious to all ages and sizes of dogs. Dog to dog contact is not required to spread most parasites. Routine fecal checks allow us to make sure your pet is intestinal parasite free!
If my dog’s urine test reveals a urinary tract infection, what can I do?
Once your dog has been examined and a urinalysis has been done, medications can be dispensed for the urinary tract infection. The medications prescribed are dependent on the results of the urinalysis and sometimes a diet change is recommended if there are concurrent issues (such as crystals in the urine or bladder stones). Your dog’s specific needs will be addressed based on the findings of the urinalysis and the physical exam done by a veterinarian.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
Last updated: Tuesday, May 19, 2020
1. We are currently operating a "closed waiting room" policy to protect our clients and staff. Our door will be locked. Please call the number posted on the front door when you arrive and one of our Registered Veterinary Technicians will come to take the history and collect your pet. Our veterinarian will contact you by phone to discuss your pet's health before you leave.
2. We can now see all cases by appointment only.
3. We are still OPEN with the following hours: Monday, Tuesday and Thursday 8 am - 6 pm, Wednesday 8 am - 7 pm, and Friday 8 am - 4 pm.
4. If you are ordering food or medications, please allow 3-5 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us ahead of time to ensure we have what you need and can have it prepared before your arrival. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, please visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this disease.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.